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Apprenticeship Level 3 Team Leader / Supervisor

Apprenticeship Level 3 Team Leader / Supervisor


Business and Management

Level 3 Team Leader


During this Apprenticeship you will be managing teams and projects to meet a private, public or voluntary organisation's goals. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.


  • Team management principles – including team dynamics, motivation and managing resources and workloads
  • Leadership techniques – including coaching, decision making, role modelling and managing change
  • Performance management – including absence management, conducting appraisals, setting goals and objectives
  • Relationship management – including negotiation and networking skills and customer and stakeholder management
  • Communications – including active listening, chairing meetings, presentation and digital, verbal and written communication skills
  • Human resources (HR) and legal requirements – including equality, diversity and inclusion
  • Operational and project management – including planning and prioritisation, collecting, analysing and using data and risk management
  • Financial management – including controlling budgets, delivering value for money and governance and compliance.

Entry Requirements

Entry requirements are a Level 2 qualification in a relevant subject or relevant work experience depending on the employer

Mode of Study


Course Features

Level 3


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