Alert For Covid-19 FAQs, please click here. For current learners and employers only Covid-19 Live Chat, please click here.

Back to top

Apprenticeship Level 3 Retail Team Leading

Apprenticeship Level 3 Retail Team Leading


Business and Management

Level 3 Retail Team Leading


This Apprenticeship is ideal for those looking t progress their career within the retail sector. You will be guiding and coordinating staff, their work and sales within a retail environment.


  • Retail principles and practices – including brand standards, competition, customer service and feedback and sales and marketing
  • Business principles and practices – including product knowledge, resource management, revenue and unique selling points
  • Merchandising – including retail calendar, local needs, stock control and management
  • Leadership – including decision-making, taking responsibility and coaching and supporting staff
  • Team management – including coaching, conflict management, training and development and team dynamics
  • Communications – including face-to-face, online, verbal and non-verbal skills
  • Health and safety practices, standards and legislation within a retail environment.

Entry Requirements

Entry requirements are a Level 2 qualification in a relevant subject or relevant work experience depending on the employer

Mode of Study


Course Features

Level 3


Share Course

Share Course