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Apprenticeship Level 3 HR Support

Apprenticeship Level 3 HR Support


Business and Management

Level 3 HR Support


As part of this Apprenticeship, you will be handling day to day queries and providing HR advice ranging from recruitment through to retirement. HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation.


  • Providing solutions, advice and support
  • Using sound questioning and active listening skills understand requirements and establish root causes before developing HR solutions
  • Using sound interpersonal skills and communicating well through a range of media deal with customers and colleagues
  • Handling conflicts and sensitive HR situations professionally and confidentially
  • Consistently supports colleagues /collaborates within the team and HR to achieve results
  • Identifying opportunities to improve HR performance and service
  • acts on them within the authority of their role
  • Supporting the implementation of HR changes/projects
  • Maintaining HR records
  • Preparing reports and management information from HR data, with interpretation as require.

Entry Requirements

Entry requirements are a Level 2 qualification in a relevant subject or relevant work experience depending on the employer

Mode of Study

Day Release

Course Features

Level 3


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