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Apprenticeship Level 2 Hospitality Team Member

Apprenticeship Level 2 Hospitality Team Member

Categories

Hospitality and Catering

L2 Hospitality Team Member

About

A hospitality team member can work in a range of establishments, including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. There will be a strong focus on recognising customers’ needs and working as part of a team in order to meet them.

Modules

  • Customer Service Principles
  • Business knowledge – Targets, Handling Payments and Stock
  • Communication Skills
  • Alcoholic Drinks and Barista
  • Concierge, conference and Events Knowledge
  • Food and Drink Production
  • Reception and Reservations
  • Standards and Regulations Relevant to Hospitality

Entry Requirements

Entry requirements are a Level 2 qualification in a relevant subject or relevant work experience depending on the employer

Mode of Study

Workplace

Course Features

Level 2

Apprenticeships

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