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IMI MOT Manager

IMI MOT Manager

Categories

Motor Vehicle

IMI MOT Manager

About

This course is designed for owners/ managers who are managing the daily running and legislative and compliance requirements of a vehicle testing centre. This will include responsibilities relating to ensuring that facilities, staff, and record-keeping requirements are maintained, as per the Competent Authority/Supervising Body guidance. Understand their responsibilities for maintaining health and safety in vehicle test centres Know the requirements for carrying out pre-checks in the vehicle test centre Know how to comply with the legal requirements for carrying out vehicle tests. Know the information required for compliance as a vehicle test centre. Understand responsibilities for maintaining compliance with the requirement for authorisation. This unit provides learners with the knowledge and understanding required to deal with customers within a vehicle testing environment. This includes providing reliable customer service and dealing effectively with issues as they arise. Learners will also be able to demonstrate skills in dealing with customer service issues and handling complaints in a professional manner.

Modules

  • • Training for course.
    • MOT test centre management
    • Health and Safety requirements
    • Know how to deal with customer service issues within a vehicle test centre.
    • Staff training/ development.

Equipment

Writing material, laptop and memory stick for resources to be accessed and stored.

Mode of Study

Part-time

Course Features

Level 3

Part time

Nuneaton

£350

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