Level 2 Customer Service in a Health Care Setting

Level 2 Customer Service in a Health Care Setting

Categories

Health and Wellbeing

Customer Service In A Health Care Setting

About

Designed for learners working in health and social care who want to develop an understanding of how to deliver effective customer service in line with customer expectations.

Modules

  • The importance of teamwork
  • Effective communication
  • Specific needs of customers who access health and social care services
  • How adjustments can be made to ensure expectations are met.

Entry Requirements

You must be a British Citizen and aged 19 or over. If you are aged between 19 and 23 you must also hold a Level 2 qualification.

Mode of Study

Online or distance learning

Course Features

Level 2

Online

01/08/2018

31/07/2019

FREE* See entry requirements for conditions

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