Alert For Covid-19 FAQs, please click here.

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Coronavirus FAQ

If you’re a current learner or employer and have coronavirus-related questions, click here for the COVID-19 dedicated live chat.

North Warwickshire and South Leicestershire College has carried out a range of rigorous risk assessments and put in place measures to increase safety and maintain social distancing as far as possible. In all of our plans, the health, safety and wellbeing of our students, staff and their families is our number one priority and will remain the first principle in any plans we create during this uncertain time.

Please click here to view NWSLC’s Covid-19 Risk Assessment.


The Colleges West Midlands Group of 20 colleges are working collaboratively and have agreed on an Education and Skills Pledge that articulates a regional package of support, tailored to the needs of businesses and individuals, whilst ensuring the protection of individuals and educational facilities. Click here to download the pledge.

We understand that there has been a lot of information released to our community, so we have put together some FAQs regarding coronavirus for all of our customers.


We recommend that you visit the official government website for the latest information and advice on coronavirus and here for the latest guidance for educational settings.


How we are keeping students and staff safe whilst studying at College

  • Making sure that students and staff do not attend if they or a member of their household has symptoms of coronavirus
  • Requiring regular hand washing and good respiratory hygiene
  • Ordering additional supplies of hand sanitiser
  • Cleaning college premises more often especially frequently touched surfaces, such as door handles, handrails, desks
  • Minimising contact through smaller classes or group sizes and altering the environment as much as possible, including changing the layout of classrooms
  • Reducing mixing between groups through timetable changes and staggered break times
  • Publishing and promoting social distancing guidelines throughout the college
  • Providing PPE for first aiders and other members of staff who need it
  • Installing screens at reception desks and floor markers to help promote social distancing
  • Installing additional hand sanitiser stations with more frequent servicing.
  • Expecting students and staff to wear masks when entering communal spaces such as corridors and canteens. They are currently mandatory at our Wigston site
  • Operating a ‘grab and go’ service in our canteen spaces. Unfortunately, all other communal spaces such as our gyms, libraries, student centres etc. are closed at this present time. We will notify our College community when we are able to reopen these spaces for use.
  • Issuing students and staff with clear Covid-safe videos which explain our measures in detail


Click here to download our COVID-19 absence guidance.


If you need to speak to someone regarding any of the attached absence guidance, please contact the College by calling: 0330 058 3000.


Students, parents, staff and visitors are required to wear face coverings in communal areas and corridors.


The college is accepting enquiries and applications for all of its courses. We are also answering enquiries via messenger on our website.

Full-time courses

You can continue to apply for a full-time course on our website:

To make a course enquiry, please click here. Alternatively, please email or call 0330 058 3000*


Part-time courses

To enquire about our future part-time courses planned, fill out the online form. Alternatively, you can contact the Admissions Team by emailing or calling 0330 058 3000*


Higher Education, including Access to HE

You can continue to make applications for Higher Education courses for 2020-21 through UCAS.

If you are looking to study one of our degrees delivered in partnership with a University, please apply via the course page.

For Access to HE courses, please apply via our application portal:

Should you need any support with your application or would like to make a course enquiry, you can contact HE Admissions by emailing or calling 0330 058 3000 ext. 3423



You can still apply for an Apprenticeship Vacancy or register your interest through our website:

Alternatively, you can contact a member of the Apprenticeships Team by emailing


Employer Training

The Business Engagement Team are still here to speak to Employers about training solutions, including how to hire an apprentice, by email:


Online and Distance Learning Academy

You can still apply and enrol for any of our Distance Learning courses online. Click here to find out how.

Should you need to get in touch with the Distance Learning Team, please email



Yes, students can still apply for financial help to support the associated costs with studying a course at College. Please go to the Financial Help page to access our bursary portal.

Students looking to apply for an Advanced Learner Loan or Student Finance can continue to do so through the Student Loans Company website.


Yes, we will be holding virtual open events. Go to the events section on our website to find out more.



The College is committed to ensuring the safeguarding and the welfare of its students whilst our campuses are closed. If you have any concerns about anything or anyone, you can contact the Safeguarding Team by:

Text: nwslcsafe to 88020


Call: 0330 058 3000

Or by using the “NWSLC Learning” app which can be downloaded on Apple or Android.


Students who usually receive free meals will be contacted directly to arrange payment. If you think you usually receive free school meals and haven’t been contacted, please email


In line with the advice received from the Department for Education, the Student Loans Company (SLC) is planning to make instalments as scheduled for students in receipt of Student Finance.

Advanced Learner Loans will also continue to be paid to education providers as scheduled.

Both new and existing students can still continue to apply for student finance as the SLC will be processing applications received as quickly as possible.

For further details, visit the Student Loans Company Website.


New applications

You can still make an apprenticeship application and begin your training with us, even if you have been furloughed. At NWSLC, we have an online application process to make sign-ups easy and contact-free.

Current apprentices

Apprentices please rest assured, there’s nothing preventing you from continuing and in many cases completing your apprenticeship training – even if you’ve been furloughed.

If you have been furloughed, you can continue working towards your apprenticeship. There is no need to apply for a break in learning. We will work with you and your employer to evaluate your situation to make sure that you are able to continue.

Your Apprenticeship Training

We are working hard to continue offering you the same high quality, one-to-one support you are used to albeit now we are doing this purely virtually until this situation is resolved.

Bringing Face-to-Face Online

As we are unable to visit you in person, we will look at maintaining the progress that you make via our Smart Apprentices platforms, using SMART ROOM interactive technology.

Smart Assessor

You will have access to your e-portfolio, Smart Assessor and to our virtual learning environment Smart VLE. Here you will find lots of interactive resources and training activities which will be set by Assessors and Lecturers.

Functional Skills

You will have access towards Functional Skills learning resources via Smart VLE or BKSB. From here, you can revise and work on any areas that you are finding challenging and continue to develop your literacy and numeracy skills.

We can provide access to Functional Skills Tutors where applicable to ensure there is minimal disruption to learning and achievement.

If you were about to sit an exam, then you may already know we have clear guidelines from Ofqual on how we will now claim your achievement to show your level of competency. We are working through this now but do not yet have a timeline as to when you will receive any confirmation of achievement.

EPA Preparation

If you are preparing projects or presentations for your end point assessment (EPA), now is the perfect time to start planning ideas. These ideas and plans can be shared with Assessor during your next virtual catch-up.

We have received notification that some of the End Point Assessment will be able to still take place by virtual means, we are working closely with our End Point Assessment Organisations and yourselves to make this as smooth a process as possible and support you to achieve.

End of Unit or End of Qualification Exams

We are awaiting guidance from the Award Body Organisations, Ofqual and the Department for Education. Until further guidance is released, we will continue to support you to prepare for exams by providing you with mocks and practice exams and test scenario activities.

Off the Job Hours

All of this hard work will count towards your 20% off-the-job training and must be recorded in your time log within Smart Assessor. The off-the-job hours must be within your working week, whatever that looks like for you now.

Additional Learning Support.

The Education and Skills Funding Agency (ESFA) rules for learning support remain unchanged. Where an apprentice has a need for additional learning support, and where this can be delivered remotely, it can and should continue. If you feel that you need additional time or support that is not already in place, please let your Assessor know.


Further support and information please contact our Apprenticeship Team